Frequently Asked Questions

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We are happy to announce that we have been able to ship to Iran for the past 28 years, shipping humanitarian shipments such as medication and gift packages. The size limits are 5 Lbs. per package for gifts and 2 Lbs. for medication.

We pride ourselves in making the process of shipping international easy.

Globex offers a complete logistics package, to include Express Package, shipments Air and Ocean Freight, Trucking, Packing and Storage.

We offer the state of the art tracking technology integrated with the major carriers and all shipments are tracked from pick up to final delivery.

We have been in business for over 28 years and have provided an extremely reliable service as validated by our Customer reviews.

General Questions

We accept Cash, Check, Credit Cards, Apple Pay, Zelle, Paypal, Venmo

For different services and destinations there are limitations. The best thing to do is to speak to our Specialists.

We serve over 220 countries through our strategic partners like DHL and UPS.

Depending on your shipments, we can provide a complete packaging options.

Yes, we provide a comprehensive trucking options to include Full dedicated trucks to LTL – Less than Truckload services.

We do offer Express door-to-door services utilizing our own networks and partnering up with world renowned operators such as DHL, UPS and Fedex.

Yes, our shipping specialists offer free Logistics consulting as part of our service offering.

Yes , we offer full Ocean services through our network of operators to included FCL-Full Container Loads and LCL-Less than Container Loads.

Unfortunately, not at this time.

The size limits per package is 150 Lbs for Express door-to-door shipping.

Regarding mobile phones, except for iPhone 14 and 15, which are currently prohibited from importing , it is possible to send one phone per shipment in the name of one person per year. This can be done using their national ID and by paying the clearance and registration fees (to be done by the person themselves).

NOTE: Each shipment can only contain one phone.

NOTE: The shipment will definitely have warehouse receipt, and the customer must handle the clearance and registration procedures themselves.

NOTE: Each person can only register one phone per year.

NOTE: The deadline for paying the fees and completing other formalities at customs is one month.

 If you need any further assistance, feel free to ask!

FAQ